Communication and stakeholder management in vehicle cybersecurity

Learn how to handle communication and stakeholder management in accordance with ISO/SAE 21434

As the attainment of cybersecurity in vehicles might be impacted or influenced by key stakeholders, appropriate communication and stakeholder management is important to decrease cybersecurity risks. After watching this video course, you will know how to conduct a stakeholder analysis and create a communication policy as recommended by ISO/SAE 21434:2021.

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Communication and stakeholder management in vehicle cybersecurity

Ensure appropriate communication and stakeholder management in compliance with ISO/SAE 21434

Products in the automotive industry are rarely fully manufactured in-house. In an industry where distributed development is part of the daily business, multiple internal and external stakeholders are undeniably involved. Therefore, having the right communication and stakeholder management in place is crucial to ensure cybersecure products. In fact, the ISO/SAE 21434:2021 supports this and demands companies to conduct a stakeholder analysis and create a communications policy. In this video course, you will learn about the standard’s requirements.

To start off, we will define what a stakeholder is in general and in the context of automotive cybersecurity. More specifically, you will learn who is a stakeholder at the organizational and project level and get some concrete examples of internal and external stakeholders including their related role to cybersecurity.

Once there is a common understanding of which stakeholders are involved in cybersecurity attainment, we will explain what the stakeholder analysis is, what it involves, and how it can be used to prioritize communication. You will also get to know what considerations should be taken into account to establish the appropriate communication channels for the pertaining stakeholders and some examples of potential communication channels.

Lastly, you will get an overview on the information exchange procedure in accordance with ISO/SAE 21434:2021. In this section you will get an idea on how different stakeholders might be grouped and learn how the communication matrix can help define how the information among stakeholders might be exchanged and what it should contain.

Who the „Communication and stakeholder management“ video course is made for

Project management

Reduce cybersecurity risks and project hurdles with proper communication and stakeholder management, as required by ISO/SAE 21434.

Systems engineering

Know how neighboring disciplines and other stakeholders in the project and organization also have an impact in achieving cybersecure products and how to handle them.

Communication and stakeholder management in vehicle cybersecurity video course content

I. Stakeholder and communication Introduction

Before kicking off the main topics, you will be introduced to the learning objectives of this video course, as well as its relevance for your daily role.

II. What is a stakeholder?

As a first step, you will get to know what a stakeholder is in the widest terms before clarifying the relevant definition in the context of cybersecurity and how it differs from the organization or project level views.

III. Cybersecurity stakeholders in project and organizational levels

In this section, we will present practical examples of internal and external stakeholders at the organizational level stakeholders and project levels while briefly explaining their relation to cybersecurity.

IV. Stakeholder analysis

Learn how to deal and what to do with stakeholders. Here, we will also explain how stakeholders can be classified and prioritized. You will also learn how to derive communication channels accordingly.

V. Potential communication channels

Get an overview of possible communication channels for establishing and maintaining communication between the various cybersecurity disciplines involved.

VI. Information Exchange procedure

Find out how to lay out the information exchange procedure in accordance to the communication matrix in accordance with ISO/SAE 21434:2021. You will also be reminded of some important stakeholder groups.

VII. Communication and stakeholder in vehicle cybersecurity

Finish off this video course with the main learned lessons surrounding stakeholders and communication channels in a quick summary.

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